Privacy Policy

Your privacy and data security are fundamental to our business relationship. This policy outlines how XF Wire Mesh handles your information with complete transparency.

Last Updated: December 2024

Data Collection Scope

Information we collect through inquiry forms and business communications

Business Contact Information

  • Company name and business registration details
  • Contact person name and job title
  • Business email address and phone number
  • Shipping address and country/region

Technical Requirements

  • Product specifications (mesh count, wire diameter, tolerance requirements)
  • MOQ (Minimum Order Quantity) and volume requirements
  • OEM/ODM customization requests and technical drawings
  • Quality standards and testing requirements

Communication Records

  • Email correspondence and WhatsApp messages
  • Quote requests and price negotiations
  • Sample requests and shipping information

Data Usage Purpose

Your information is used exclusively for legitimate business operations

Primary Business Functions

Quote Processing

Generate accurate pricing for your specific requirements and MOQ

Technical Support

Provide specifications, tolerance guidance, and OEM/ODM consultation

Sample Coordination

Arrange sample production and shipping from Tianjin Port

Order Management

Production Planning

Schedule manufacturing based on your delivery requirements

Logistics Coordination

Arrange FCL/LCL shipping and provide tracking information

After-sales Support

Quality follow-up and future order coordination

Data Usage Limitation

We strictly limit data usage to direct business operations. Your information will never be used for marketing to competitors, sold to third parties, or shared with other manufacturers in the wire mesh industry.

Information Confidentiality Commitment

Comprehensive protection against unauthorized disclosure to third parties

Strict Non-Disclosure Policy

Protected Information

  • • Business contact details and company information
  • • Technical specifications and tolerance requirements
  • • Order volumes, MOQ, and pricing negotiations
  • • OEM/ODM designs and proprietary requirements
  • • Market strategies and competitive information

Security Measures

  • • Encrypted data storage and transmission
  • • Access limited to authorized personnel only
  • • Regular security audits and updates
  • • Secure communication channels (encrypted email)
  • • Physical document protection at our facility

Third-Party Protection Guarantee

No Competitor Sharing

Your business information will never be shared with other wire mesh manufacturers or competitors

No Data Sales

We do not sell, rent, or monetize customer data to any third parties under any circumstances

No Marketing Lists

Your contact information will not be added to external marketing databases or shared with vendors

Legal Exceptions (Rare Circumstances)

Information may only be disclosed when legally required:

  • • Court orders or legal subpoenas from competent authorities
  • • Compliance with international trade regulations (customs, export controls)
  • • Prevention of fraud or illegal activities (with proper legal documentation)

Customer Data Modification & Deletion Rights

You maintain full control over your personal and business information

Data Modification Rights

Update Contact Information

Change email, phone, address, or company details at any time

Correct Technical Requirements

Modify specifications, MOQ, or OEM/ODM requirements in our records

Request Data Review

Access and verify all information we have on file

Data Deletion Rights

Complete Data Removal

Request permanent deletion of all personal and business information

Selective Information Removal

Delete specific data categories while maintaining business relationship

Communication History Cleanup

Remove email records, quotes, and conversation logs

How to Exercise Your Rights

1

Contact Our Team

Email info@mfgwiremesh.com or WhatsApp +86 15383180672

2

Verify Identity

Provide company name and previous communication reference

3

Specify Request

Clearly state what information to modify or delete

Response Timeline

  • Data modification: Within 24-48 hours
  • Data deletion: Within 5-7 business days
  • Complete records review: Within 3 business days

Legal Retention Requirements

Some information may be retained for legal compliance:

  • • Export/import documentation (as required by customs)
  • • Financial transaction records (tax compliance)
  • • Quality control documentation (product liability)

These records are kept secure and used only for legal compliance purposes.

Questions About Your Privacy?

Our privacy compliance team is available to address any concerns or questions about your data protection.

WhatsApp Direct

+86 15383180672

XF Wire Mesh Products Co., Ltd. | Anping County, Hebei Province, China
Privacy-first manufacturing since 1999